Workforce Management

Case Study

The Navy

Enhancing Naval Competence and Technical Skills

Key Highlights

Tackled the challenge of maintaining vessel operations while training personnel
Enhanced the efficiency and effectiveness of training and certification processes
Improved assessment and alignment of trainees with optimal positions
Optimized team-level readiness through comprehensive Decision Intelligence insights

Background

The Navy’s operations depend on the continuous functioning of vessels and advanced systems, requiring crew members to exhibit top-tier qualifications and skills. Maintaining these high standards necessitates a robust training and certification system. However, the Navy’s existing system faced several significant limitations, impacting the efficiency and effectiveness of training programs.

Challenge

The Navy’s professional training and certification system encountered three primary challenges:

  • Operational Constraints: Inability to disable operational vessels for training purposes.

  • Complex System Training: Complexity of vessel systems, with some malfunctions being rare and difficult to simulate during training.

  • Certification Bottlenecks: Need for an efficient and rapid certification process, reliant on the availability of examining officers, affecting career advancement for soldiers and teams.

4Cast Solution

4Cast’s Decision Intelligence Platform provided a solution to enhance the skills and competence of naval personnel:

  • Skills Models and Insights: The platform utilized specialized skills models based on research and best practices to deliver precise assessments and actionable insights, helping bridge skill gaps efficiently.

  • VR Training: VR technology enabled the replication of real-life scenarios without taking vessels offline, recording and measuring training outcomes within the platform for continuous improvement.

  • Certification Process: 4Cast took the lead in the certification process, offering practical decision intelligence insights based on real-time training data and skills models.

Results and Impact

The integration of 4Cast’s Decision Intelligence Platform, core competency and skills models, and VR capabilities significantly optimized the learning process and enhanced the professionalism of course graduates. Key benefits for the Navy included:

  • Real-Time Competency Assessment: Continuous assessment of each trainee’s core competencies and skill progression.

  • Operational Efficiency: Neutralizing the dependency on operational vessels for training, allowing realistic simulations to empower trainees in troubleshooting rare malfunctions.

  • Optimized Personnel Placement: Matching trainees to positions based on abilities and course progress, facilitated by decision intelligence recommendations.

  • Future Commanders Identification: Identifying potential future commanders through decision intelligence insights, aligning skills and leadership potential with established parameters.

  • Enhanced Team Readiness: Examining team-level readiness to provide a holistic view of collective skills and identify areas for improvement.